README_EN - VE-22 Driver Ver.1.0.0 for Windows® 11

VE-22 Driver Ver.1.0.0 for Windows® 11

(Note)
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.

*	All files and other material contained in this folder are copyrighted by the Roland. Any alteration, modification, duplication, distribution, or reproduction of this material is prohibited. Additionally, Roland reserves the right to make changes to these programs and files without prior notice.

*	Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
*	ASIO is a trademark and software of Steinberg Media Technologies GmbH.
*	All product names mentioned in this document are trademarks or registered trademarks of their respective owners.

Refer to BOSS's Support page for the latest information.
https://www.boss.info/global/support

About this driver

This is the VE-22 driver for Microsoft® Windows® 11.

This driver also supports ASIO(Steinberg Audio Stream I/O Interface).

*	To use this driver, you must set the MENU - USB MODE of the VE-22 to "VENDOR."

System requirements

Operating System: Microsoft® Windows® 11
Computer: Windows-compatible PC equipped with USB port

Cautions and Limitations

Sound interruption or other less-than-perfect outcomes may be experienced if your computer's performance and specifications are somewhat inadequate. The types of applications you use and the way in which you use them can also influence the experience you receive.
If the VE-22 does not work correctly after resuming from Sleep mode, you should exit all applications that use the VE-22, and then turn the power of the VE-22 off and on again.
If the USB cable is disconnected and reconnected while the VE-22 is in use, or if the power of the VE-22 is turned off, then on again, it may stop operating correctly. If this occurs, after resuming, you should exit all applications that use the VE-22, and turn the power of the VE-22 off, then on again.
Audio clicks and pops may occur during playback or recording if you connect or disconnect other USB devices (such as USB memory) or turn another USB device on/off while using the VE-22.
In some cases, you may not obtain the expected level of performance if you're using a USB-connected hard disk at the same time as the VE-22. Do not use a USB-connected hard disk as the storage destination for the audio that you're playing back or recording.

Installation

*	Before installing the driver, you must set the MENU - USB MODE of the VE-22 to "VENDOR."
*	To reinstall or update the driver, refer to "To reinstall."

Disconnect all USB devices except keyboard and mouse, and then start Windows.
Exit the running application.
Double-click the Setup icon.
* If a dialog box regarding User Account Control appears, click [Yes].
The message "VE-22 Driver will be installed on your computer. ---" will appear. Click [Next].
Click [Next] to begin installation.
When the "Installation has been completed." message appears, installation has been completed.
Click [Close] to close the "Driver Setup" dialog box.
Turn on the power of VE-22 and connect it to the computer using a USB cable.
The driver will be installed automatically.

Before you begin

Input/output device settings for your application

In order to obtain optimal performance from your applications, specify the input/output device for your applications as described below. (For details on making these settings, refer to the owner's manual for your application.)

*	If you are unable to select the VE-22 device, a problem may have occurred. Refer to "Troubleshooting."

Audio Playback/Recording devices

[Playback devices]: MIX IN (VE-22); INPUT (VE-22)
[Recording devices]: OUTPUT (VE-22); DRY OUT (VE-22)

Settings for playback and recording devices to be used with Windows applications

Configure the settings for using VE-22 in Windows applications.
* Some applications may allow individual setup of playback/recording devices.

Click the "Start" button, and then click "Settings."
Click "System," and then click "Sound."
Under "Output," select the device to be used for playback, such as VE-22's "MIX IN."
Under "Input," select the device to be used for recording, such as VE-22's "OUTPUT."

* A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."
Close the "Settings" dialog box.

Device settings for ASIO-compatible applications

When using the VE-22 with an ASIO-compatible application, select "VE-22" as the ASIO setting for your application.

*	To prevent an audio feedback loop or double monitoring, make settings on your application to turn monitoring off.
*	The VE-22 main unit does not support ASIO Direct Monitor, but if you use Cubase, by enabling Direct Monitoring in the Cubase setting, you can prevent loop oscillation of audio equipment and duplicate monitoring.
*	When using the VE-22 with ASIO, we recommend that you set your application so that it does not use the Microsoft GS Wavetable Synth. (In order to decrease the load, and for convenience when changing Audio Buffer Size of the driver.)

MIDI input/output device

Please select the following device in your MIDI compatible application.

[MIDI OUT devices]: VE-22
[MIDI IN devices]: VE-22

Opening README file

When the driver installation is completed, you can open the Readme file (this document) by following the procedure described below.
Use this file for troubleshooting and for checking how to set up the driver.

Click the "Start" button, and then click "All apps".
Open the BOSS folder and then click "VE-22 Readme".

Changing/checking driver settings

Click the "Start" button, and then click "All apps".
Open the BOSS folder and then click "VE-22".
The "VE-22 Driver Settings" dialog box will appear.
* For details on the setting items, refer to "About the items in the Settings dialog box."

About the items in the Settings dialog box

SAMPLE RATE

Displays the present sample rate.
To change the sample rate, select a sample rate from the menu.

*	When the sampling rate is switched, a small pop noise may be heard, but this does not indicate a malfunction.

Audio Buffer Size

You can adjust the audio input/output buffer size. (By default, this will be the sixth position from the left.)

Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.

In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.

By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability.

* Note!
If you use an application with an audio equipment test function, after changing the buffer size, carry out a test.

ASIO Buffer Size

This is the buffer size that can be set by the ASIO application.

"Match with the ASIO sample rate" check box

This option matches the Windows sound sample rate, e.g. MME, DirectSound, or WASAPI, with the ASIO sample rate. Select this check box when using an ASIO-compatible application concurrently with a Windows sound-compatible application such as Windows Media Player.

"Show README" button

This button displays the README file (this document).

Information

This field shows the driver version.

To reinstall

Delete the driver as described in "To uninstall."

* When you uninstall, the settings of the Driver Settings dialog box will be initialized. For details on the setting items, refer to "About the items in the Settings dialog box."
Install the driver as described in "Installation."

To uninstall

Disconnect all USB devices except keyboard and mouse, and then start Windows.
* Be sure to also remove the VE-22's USB cable.
Exit all applications before you begin the uninstallation.

* Please wait for about 10 seconds until these applications exit completely.
Right-click the Start button and then click "Installed apps" or "Apps and Features".
In the list, click "…" or "⁝" next to VE-22 Driver and select "Uninstall".
* The driver is not installed if VE-22 Driver is not displayed in the list.You do not need to uninstall the driver.
If a message confirming the uninstallation appears, click "Uninstall".
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.
The display will indicate "The installed VE-22 Driver will be uninstalled." and click the [OK].
When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.

Troubleshooting

Cannot install the driver

Is the VE-22's MENU - USB MODE set to "VENDOR"?

Be sure to set the VE-22's MENU - USB MODE to "VENDOR."

Are you signed into Windows with the appropriate user rights?

You must sign in to Windows as a user whose Account Type is Administrator.

*	For more information regarding this, consult your computer system administrator.

Cannot select/use the VE-22 device

Was the driver installed correctly?

The driver may not be installed properly.See the "Cannot install the driver" section.

If you cannot use VE-22 after the driver is installed, reinstall the driver by following the procedure described in the "To reinstall" section.

Could the VE-22 be in use by other software?

Exit all applications that are using the VE-22, and turn the power of the VE-22 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.

Is the VE-22 WAVE/MIDI device name displayed?

If the device name is not displayed, exit all applications that are using the VE-22, and turn the power of the VE-22 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.

Did the computer enter a Sleep mode while the VE-22 was connected with its power turned on?

If the VE-22 does not work correctly after resuming from Sleep mode, you should exit all applications that use the VE-22, and then turn the power of the VE-22 off and on again.

Was the USB cable disconnected and reconnected while the VE-22 was being used, or was the power of the VE-22 turned off, then on again?

If the USB cable is disconnected and reconnected while the VE-22 is in use, or if the power of the VE-22 is turned off, then on again, it may no longer operate correctly. If this occurs, exit all applications that are using the VE-22, and turn the power of the VE-22 off, then on again.

If the PC is started up while the VE-22 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the VE-22.

In such cases, connect the VE-22 to another USB port or turn on the power of VE-22 after the PC starts up.

Make sure that access to the microphone is allowed

Click the "Start" button, and then click "Settings."
Click "Privacy & security," and then click "Microphone."
Turn the "Microphone access" switch to on.
Close the "Settings" dialog box.

Cannot change the sample rate from Driver Settings/Application.

During playback or recording, the sample rate cannot be changed in the Driver Settings dialog box.: Change the sample rate within the currently-used application, or quit the application and then change the sample rate in the Driver Settings dialog box.
Are you using another application?: During playback or recording using another application, the sample rate cannot be changed.
Is Settings opened in Windows?: If Settings is opened in Windows, it may not be possible to change the frequency.
Is the Windows Sound Control Panel open?: If the Windows Sound Control Panel is open, sometimes the sample rate cannot be changed.
If the Windows monitoring function is enabled, the sample rate cannot be changed.: Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
If the Microsoft GS Wavetable Synth is used, the sample rate cannot be changed.: Do not use Microsoft GS Wavetable Synth.

A number such as "2-" is now displayed at the beginning of the device name

Could you have connected the VE-22 to a different USB port?

If you connect the VE-22 to a different USB port, the operating system may automatically add a number to the beginning of the device name.
Even if this occurs, it will not cause any problems with the operation of the VE-22.

*	If you want to restore the device name that does not have this added number, connect the VE-22 to the same USB port as when you installed it, or reinstall the driver as described in "To reinstall."

The screen indicates "Device currently used by another application." and driver settings cannot be made

Are you using another application?: The driver settings cannot be changed while it is being used by an application.
Is Settings opened in Windows?: If Settings is opened in Windows, it may not be possible to change the driver settings.
Is the Windows Sound Control Panel open?: If the sound control panel is opened in Windows, it may not be possible to change the driver settings.
If the Windows monitoring function is enabled, it won't be possible to change the driver settings.: Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
If Microsoft GS Wavetable Synth is used, it may not be possible to change the driver settings.: Do not use Microsoft GS Wavetable Synth.

No sound is heard; cannot playback or record

Was the driver installed correctly?
Could the VE-22 be in use by other software?
Did you make settings as described in "Before you begin" so that the VE-22 driver could be used?: The VE-22 cannot be used unless you make these settings. Refer to the sections on "Before you begin."
Could you have entered Sleep mode during playback or recording?: If the VE-22 does not work correctly after resuming from Sleep mode, you should exit all applications that use the VE-22, and then turn the power of the VE-22 off and on again.
During playback or recording, did you turn the power of the VE-22 on/off, or disconnect and reconnect the USB cable?: If you turn the power of the VE-22 on/off or disconnect and reconnect the USB cable during playback or recording, the VE-22 will no longer be able to play back or record. Stop playback or recording, and then start playback or recording once again. If you are still unable to play back or record, quit all programs that are using the VE-22, then turn the VE-22 off and then on again.
Try adjusting the audio buffer size of the driver: If the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording.; In such cases, you should refer to "Changing/checking driver settings," and increase the size of the buffer.

Sound played by your computer is inaudible or too soft

Could you have turned down the volume of the device or application in the Volume Mixer?

The system's Volume Mixer lets you adjust the volume for each device or application.

Click the "Start" button, and then click "Settings."
Click "System," and then click "Sound."
In Advanced, click "Volume Mixer."
When Volume Mixer appears, adjust the volume.
Close the "Settings" dialog box.

Part of the playback is wrong: e.g., notes are broken off prematurely, or some notes are lost

Problems may be solved by making the settings shown below.

Try adjusting the audio buffer size of your software

If your software allows you to adjust the audio buffer size, try changing the setting.

Normally, clicks and pops can be eliminated by increasing the buffer size.

Try adjusting the audio buffer size of the driver

If your software does not allow you to adjust the buffer size, or if adjusting the buffer size in your software does not solve the problem, you may be able to solve the problem by changing the driver’s audio input/output buffer size.

Try adjusting the buffer size as described in "Changing/checking driver settings."

Windows Update

Try running Microsoft's Windows Update and update the system.

Check the Power mode settings.

Click the "Start" button, and then click "Settings."
Click "System," and then click "Power & battery."
Under "Power mode," select "Best performance."
Close the "Settings" dialog box.

"Performance Options" settings of System Properties

Click the "Start" button, and then click "Settings."
Click "System," and then click "About."
In Related links, click "Advanced system settings."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.
Click [Settings] of the Performance section, and then click the [Advanced] tab.
Select "Background services," and click [OK].
Click [OK] to close "System Properties."
Close the "Settings" dialog box.

Could the Windows monitoring function be enabled?

If the Windows monitoring function is enabled, the input sound might be heard in duplicate (doubled), or a feedback loop (oscillation) might occur.
If so, disable the Windows monitoring function as follows.

Click the "Start" button, and then click "Settings."
Click "System," and then click "Sound."
In Advanced, click "More sound settings."
In "Recording," select the device that you're using for input (such as VE-22 "OUTPUT"), and click "Properties."
Open the "Listen" tab, and clear the check box "Listen to this device."
Click [OK] to close "Properties."
Click [OK] to close "Sound."
Close the "Settings" dialog box.

*	ARM-based PCs are not supported.
*	It cannot be used in a virtual Windows environment.
*	Windows running on Mac is not supported.