Parts Request Form
Bax Music works with a wide range of suppliers for an equally wide range of brands, and as such we are able to acquire parts for all kinds of products, new and old. That means you can repair your defective device yourself if the warranty period has expired. It also means that you can maintain your valuable devices to keep them working like new.
Many Bax Music customers come to us for parts, and to make it even easier we now offer a convenient request form! Simply complete the form and we'll get to work locating the parts you need. We will contact the supplier to find out about the availability of the part, as well as the delivery time and price, and we'll get back to you with a price quote. It's a great way to find out about the cost and availability of a part without making any commitments beforehand.
If you are happy with our price quotation, then we will order the part(s) from the manufacturer and ship them to you as quickly as possible.
Note - This form should only be used for requesting parts. If you're looking for a (complete) product that is not currently part of our assortment, please contact our helpdesk.
- Parts costing up to £50 will include an additional £7.50 in shipping and handling fees.
- Any parts you order can unfortunately not be returned, as they have been ordered especially for you.
- Once you have agreed to our price quote and have paid, you can no longer cancel the order.
- It is not possible to return parts as they were specially ordered for you.
Please fill out your information and the specifications for the part you're looking for below, and we will contact you as soon as possible.