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Privacy policy

Bax-shop.co.uk is dedicated to safeguarding the privacy of our website users while also providing the highest quality of service possible. If there are any requests or queries you have concerning the use of your personal information, please contact customer-service@bax-shop.co.uk

Information we collect from you and how we use it

We will collect information about you when you open an account, register with our website, place an order for products or services, or request further information from us. The type of information we may collect includes your name, postal address, email address and telephone number so that we can contact you accordingly.

When you enter in a competition or promotional feature, we may also ask for your name, postal address, email address and telephone number so we can administer the competition and notify winners.

We may also use cookies to obtain information about your usage of this website. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. We currently operate with an 'implied consent' policy, which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, delete Bax-shop.co.uk cookies after visiting the site, or you should browse the site using your browser's anonymous usage setting.

Separate terms and conditions may apply when you open an account or if you decide to participate in a competition, so please make sure to read those terms at the relevant time.

How do we use the information we collect about you?

We may use the information provided by you:

  • to process your order or manage your account (if applicable)

  • to contact you about experiences with our services

  • to notify you about important changes or developments to our site or services

  • to provide a more personalised online experience

  • for record keeping purposes

  • to keep you informed about the products and services that we offer

  • for market research purposes, on an anonymous basis to track activity on our site, to publish trends and/or to improve usefulness and content

We retain your information for a limited period of time in order to respond to your query, provide you with the information you require, or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet legal obligations.

Keeping you informed

If you have previously bought or enquired about our products or services, we may also use the information we collect to let you know about other products and services that may be of interest to you and to keep you updated with information about upcoming promotional offers at Bax-shop.co.uk.

If you provide us with a corporate email address, then we may contact you at any time to inform you about our products and services.

You may opt out of receiving material from us at any time by following the unsubscribe link that is included in all of our communications.

Disclosing your data

We never make your personal details available to companies outside the Bax-shop group for marketing purposes, and will only disclose your personal details to other companies within the Bax-shop group if you have agreed to us doing so.

However, we may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services, sending postal mail and email, and analysing data. We will only provide such companies with the information they need to deliver the service for which we have engaged them, and they are prohibited from using that information for any other purpose.

We may be required by law to disclose your information if a court or the police or other law enforcement agency requests it. In the event that a majority of our shares are bought by another company or that we transfer a substantial amount of our assets to another company, we will disclose your personal information to the purchaser.

How is your information protected?

We take protecting your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it.

Your Rights

You may request details of any personal information that we have about you. If you would like a copy of your details, please email us. A small fee may apply.

We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we have about you is incorrect or incomplete, please email or write to us at the addresses above as soon as possible so we can update our records.

Bax-shop.co.uk is dedicated to safeguarding the privacy of our website users while also providing the highest quality of service possible. If there are any requests or queries you have concerning the use of your personal information, please contact customer-service@bax-shop.co.uk

Information we collect from you and how we use it

We will collect information about you when you open an account, register with our website, place an order for products or services, or request further information from us. The type of information we may collect includes your name, postal address, email address and telephone number so that we can contact you accordingly.

When you enter in a competition or promotional feature, we may also ask for your name, postal address, email address and telephone number so we can administer the competition and notify winners.

We may also use cookies to obtain information about your usage of this website. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. We currently operate with an 'implied consent' policy, which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, delete Bax-shop.co.uk cookies after visiting the site, or you should browse the site using your browser's anonymous usage setting.

Separate terms and conditions may apply when you open an account or if you decide to participate in a competition, so please make sure to read those terms at the relevant time.

How do we use the information we collect about you?

We may use the information provided by you:

  • to process your order or manage your account (if applicable)

  • to contact you about experiences with our services

  • to notify you about important changes or developments to our site or services

  • to provide a more personalised online experience

  • for record keeping purposes

  • to keep you informed about the products and services that we offer

  • for market research purposes, on an anonymous basis to track activity on our site, to publish trends and/or to improve usefulness and content

We retain your information for a limited period of time in order to respond to your query, provide you with the information you require, or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet legal obligations.

Keeping you informed

If you have previously bought or enquired about our products or services, we may also use the information we collect to let you know about other products and services that may be of interest to you and to keep you updated with information about upcoming promotional offers at Bax-shop.co.uk.

If you provide us with a corporate email address, then we may contact you at any time to inform you about our products and services.

You may opt out of receiving material from us at any time by following the unsubscribe link that is included in all of our communications.

Disclosing your data

We never make your personal details available to companies outside the Bax-shop group for marketing purposes, and will only disclose your personal details to other companies within the Bax-shop group if you have agreed to us doing so.

However, we may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services, sending postal mail and email, and analysing data. We will only provide such companies with the information they need to deliver the service for which we have engaged them, and they are prohibited from using that information for any other purpose.

We may be required by law to disclose your information if a court or the police or other law enforcement agency requests it. In the event that a majority of our shares are bought by another company or that we transfer a substantial amount of our assets to another company, we will disclose your personal information to the purchaser.

How is your information protected?

We take protecting your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it.

Your Rights

You may request details of any personal information that we have about you. If you would like a copy of your details, please email us. A small fee may apply.

We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we have about you is incorrect or incomplete, please email or write to us at the addresses above as soon as possible so we can update our records.

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