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Changing Addresses

Are your billing and shipping addresses different? No worries! Find out about how to add or change addresses here.

Change your shipping address

You can change your shipping address within 15 minutes of placing and paying for your order. To do this, please get in touch with our Customer Service team by phoning 020 3695 2176 or by sending an email to customer-service@bax-shop.co.uk.

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Add or change address(es) in your account

Please note: it is not possible to change the shipping or billing address of an order in your account. Please see 'Change your shipping address' above. If you'd like to add or change your standard billing and/or shipping address(es), please follow these steps:

  • 1. Click 'Log in' (at the top right-hand side of the website) and enter your details to gain access to your account.
  • 2. Go to Shipping Information
  • 3. Here, you can change your billing address and/or shipping address(es).


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