What is a B-stock product?
A product becomes B-stock when it can no longer be sold as new. It can simply be a product that has been returned by a customer or it may have packaging that is damaged or missing. It’s possible that the product itself may show slight signs of use or damage too. All B-stock products are fully checked to ensure that they work properly and you can find details of why the product is a B-stock in the information above.
B-stock information
The B-stock tab on the product page shows information about the B-stock product. Be aware that this information supersedes anything you may read in the product description. The product description includes text and specifications about the product in its brand-new state. It’s possible that a B-stock item may be missing accessories mentioned in the text or specifications, for instance, but if so, this will always be mentioned in the B-stock information. B-stock products also include photos of the actual B-stock item so that you can see exactly what it looks like.
B-stock photos
The B-stock photos allow you to see the actual B-stock product you are considering purchasing. The photos show the following::
- Photo of the brand new product
- Photo of the B-stock product with packaging (if included) and any accessories
- Photo showing the front of the B-stock product
- Photo showing the back of the B-stock product
- Photo showing any damage to the B-stock product (if applicable)
Original packaging
Packaging in good condition: undamaged (sticky tape residue may be visible)
Packaging damaged: box has dents, tears and/or holes
Packaging missing: replaced with a Bax Music box
State of product:
New: the product itself is new, but the packaging may not look new
Signs of use (no damage or scratches): smudges, fingerprints and/or dust
Scratches/damage: product has scratches and/or damage
Can I return a B-stock product?
Yes! Our 30-Day Trial Period also applies to B-stock products.
Do B-stock products come with a warranty?
Yes! Our usual Bax Music warranty also applies to most B-stock products.
