- Home /
- Customer service
Contact information and opening hours
Mailing address
Bax Music
Basepoint Business Centre
Shearway Road
Shearway Business Park
Folkestone
Kent
CT19 4RH
UK
Correspondence address only.
Basepoint Business Centre
Shearway Road
Shearway Business Park
Folkestone
Kent
CT19 4RH
UK
Correspondence address only.
- E-mail:
- customer-service@bax-shop.co.uk
- Tel:
- 020 3695 2176
- CoC number:
- 50943642
- VAT:
- GB195 9004 82
- Account no.:
- GB 91 RABO 4062 5350 1003 66

If you can't find the answer to your question, feel free to use the form below. Customer service will process your message and reply as quickly as possible. In general, you can expect an answer within 24 hours on business days.
Customer service availability
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
09:00 - 18:00
Sunday
closed
Availability on holidays
Early May bank holiday
7 May 2018
09:00 - 18:00
Ascension Day
10 May 2018
12:00 - 17:00
Pentecost
20 May 2018
closed
Whit Monday
21 May 2018
12:00 - 17:00
Spring bank holiday
28 May 2018
09:00 - 18:00
Summer bank holiday
27 August 2018
09:00 - 18:00
Saint Nicholas
5 December 2018
09:00 - 17:00
Christmas Eve
24 December 2018
09:00 - 17:00
Christmas Day
25 December 2018
closed
Boxing Day
26 December 2018
12:00 - 17:00
New Year's Eve
31 December 2018
09:00 - 17:00
New Year's Day
1 January 2019
closed
