Based on more than 21,240 customer reviews

Contact information and opening hours

Check out our Frequently Asked Questions

Select a category

  • About Bax Music
  • Delivery
  • Marketing & Promotions
  • Order
  • Payment
  • Security & Privacy
  • Service & Contact
  • Warranty & Returns

Customer service availability

Standard availability
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Availability on holidays
25 August 2025 (Summer bank holiday) Closed
25 December 2025 (Christmas Day) Closed
26 December 2025 (Boxing Day) Closed
1 January 2026 (New Year’s Day) Closed

Contact

Correspondence address only, not for returns.
» Find out about our Free Returns
Bax Music
Basepoint Business Centre
Shearway Road
Shearway Business Park
Folkestone
Kent
CT19 4RH
United Kingdom
The online store Bax Music B.V. is registered with the Dutch Chamber of Commerce.
Company profile
CoC number: 97153648 VAT: NL867931723B01 Sort code: 406252 Account number: NL97ABNA0144581485 Account name: Bax-shop.co.uk
Compare your gear (1/10)