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Contact information and opening hours
Mailing address
Correspondence address only, not for returns.
» See our free returns procedure
Bax Music» See our free returns procedure
Basepoint Business Centre
Shearway Road
Shearway Business Park
Folkestone
Kent
CT19 4RH
UK
- E-mail:
- customer-service@bax-shop.co.uk
- Tel:
- 020 3695 2176
- CoC number:
- 50943642
- VAT:
- 230 9855 00
- Sort code:
- 406253
- Account no.:
- 50100474
If you can't find the answer to your question, feel free to use the form below. Customer service will process your message and reply as quickly as possible. In general, you can expect an answer within 24 hours on business days.
Customer service availability
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
closed
Availability on holidays
National holiday NL
27 April 2021
closed
Early May bank holiday
3 May 2021
9:00 AM - 5:00 PM
Ascension Day
13 May 2021
closed
Whit Monday
24 May 2021
closed
Spring bank holiday
31 May 2021
9:00 AM - 5:00 PM
Summer bank holiday
30 August 2021
9:00 AM - 5:00 PM
Christmas Eve
24 December 2021
9:00 AM - 4:00 PM
Christmas Day
25 December 2021
closed
Christmas Day (substitute day)
27 December 2021
9:00 AM - 5:00 PM
Boxing Day
28 December 2021
9:00 AM - 5:00 PM
New Year's Eve
31 December 2021
9:00 AM - 4:00 PM
New Year’s Day
1 January 2022
closed
New Year’s Day (substitute day)
3 January 2022
9:00 AM - 5:00 PM
