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Contact information and opening hours
Mailing address
Correspondence address only, not for returns.
» See our free returns procedure
Bax Music» See our free returns procedure
Basepoint Business Centre
Shearway Road
Shearway Business Park
Folkestone
Kent
CT19 4RH
UK
- E-mail:
- customer-service@bax-shop.co.uk
- Tel:
- 020 3695 2176
- CoC number:
- 50943642
- VAT:
- 230 9855 00
- Sort code:
- 406253
- Account no.:
- 50100474

If you can't find the answer to your question, feel free to use the form below. Customer service will process your message and reply as quickly as possible. In general, you can expect an answer within 24 hours on business days.
Customer service availability
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
closed
Availability on holidays
Summer bank holiday
29 August 2022
9:00 AM - 5:00 PM
Christmas Eve
24 December 2022
9:00 AM - 4:00 PM
Boxing Day
26 December 2022
closed
Christmas Day (substitute day)
27 December 2022
9:00 AM - 5:00 PM
New Year's Eve
31 December 2022
9:00 AM - 4:00 PM
New Year’s Day (substitute day)
2 January 2023
9:00 AM - 5:00 PM
